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Google Chrome

PC

1. On your computer, open Chrome.
2. At the top right, click the three vertical dots.
3. Click More tools > Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to Cookies and other site data and Cached images and files, check the boxes.
6. Click Clear data.

Android

1. On your Android phone or tablet, open the Chrome app.
2. At the top right, tap the three horizontal dots.
3. Tap History > Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to Cookies and site data and Cached images and files, check the boxes.
6. Tap Clear data.

iPhone and iPad

1. On your iPhone or iPad, open the Chrome app.
2. At the top right, tap the three horizontal dots.
3. Tap History > Clear browsing data.
4. Make sure there is a check mark next to Cookies, site data and Cached images and files.
5. Tap Clear browsing data.

Safari

Mac

1. Open Safari.
2. Choose Safari > Preferences on the toolbar at the top of your screen.
3. Click Privacy.
4. Select Manage Website Data.
5. Click Remove All.

iPhone and iPad

1. Go to your Settings app.
2. Tap Safari.
3. Tap Clear History and Website Data.

In other browser apps

If you use another browser, check its support site for instructions:

Firefox

Microsoft Edge

Did this not resolve your issue?

Please contact your sales advisor in case clearing your cache did not resolve the issue.